Phishing emails are fraudulent emails attempting to steal personal or sensitive data. If you suspect an email is phishing, forward to spam@rwu.edu. Reporting these emails keeps the RWU community safe.  Below are the top signs of a phishing email. Begin by asking yourself if you were expecting this email.  Top Signs of a Phish Email coming from an external source. EXT will be in the subject line.  Asking for security or password information.  Linking to an external page.  Pretending to be an internal person sending potentially important or time-sensitive information.  Spelling errors in names and email addresses.  Below is a recreated Phishing Email sent to the RWU community. The Red Boxes indicate signs of a phishing attempt.  For more information on phishing attempts use our SANS Training. 

Take these actions to train the University’s email system to block future instances of phishing emails. There are 2 different methods depending on the type of email client used.  Method 1: O365 Outlook Client •    Login to O365 (https/o365.rwu.edu) and open Outlook Application •    Choose the folder with the phishing email (inbox or deleted items) •    Right click the phishing email; select “Reporting”; followed by “Report Phishing” Method 2: Outlook Desktop Client The Outlook Desktop client requires the Add-in: “Report Phishing Launch Outlook from your desktop shortcut icon or Application menu Select File > Info from Outlook's top file menu; select the Manage Add-ins option This will open the O365 window to search and install the “Report Phishing” Add-in. In the search field type Report Phishing Select Add, followed by Continue to install the Report Phishing Add-in A Report Phishing icon should now appear in Outlook's top menu. Select this option to report phishing emails. If you are uncertain, please forward the email to spam@rwu.edu to have it confirmed as phishing before taking the steps to report it.