Minimum Hardware Standards/Recommendations for Students 2025‐2026 All Majors excluding Architecture, Engineering, and Graphic Design Engineering and Computer Science* Construction Management* Architecture* Graphic Design Higher‐End Computing, Gaming and/or Streaming Video Operating System Windows 11 Apple Windows 11 Windows 11 Windows 11 Apple Apple Windows 11 Processor Intel core i5 processor or better Apple M4 10‐Core CPU, 10‐Core GPU or better Intel core i5 processor or better Intel core i7 processor 13th generation or better. Apple or Chromebooks will not be allowed. Intel core i7 processor 13th generation or better Apple M4 Pro 12‐Core CPU, 16‐Core GPU or better. Apple no longer includes Boot Camp or supports Windows‐only software. Apple M4 Pro 14‐Core CPU, 20‐Core GPU or better 14th Gen Intel Core i7 processor (20‐Core, 33MB L3 Cache, up to 5.5GHz Max Turbo Frequency Memory (RAM) 16GB RAM 16GB RAM 16GB RAM 16GB RAM 16GB RAM 24GB RAM 24GB RAM 32GB RAM Hard Drive Size 512GB SSD storage 512GB SSD storage 512GB SSD storage 512GB SSD storage 1TB SSD storage 1TB SSD storage 512GB SSD storage 1TB, M.2 PCIe NVMe SSD Screen Size No minimum standard‐ Student preference No minimum standard‐ Student preference No minimum standard‐ Student preference 13.4" Minimum No minimum standard‐ Student preference No minimum standard‐ Student preference 16‐inch Liquid Retina XDR display No minimum standard‐ Student preference Network Card 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 802.11ax/Wi‐Fi 6 Graphics 4GB Graphics Memory or better 10-core GPU Integrated or better 4GB Graphics Memory or better 4GB Graphics Memory or better 8GB Graphics Memory or better 10-core GPU Integrated or better 20-core GPU Integrated or better NVIDIA GeForce RTX 4070 8GB GDDR6 or better *See Cummings School of Architecture Orientation Booklet for more detailed laptop and Apporto virtual desktop program information.

Solution: 1. It could take a few minutes for drives to get mapped after booting, so wait 5 minutes and see if it is there. 2. Run gpupdate on the machine by starting up a command line and typing gpupdate at the blinking cursor( this will run group policy on the machine which should then map the drive)

When you use a browser, like Chrome or Firefox, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. 1. Open the browser you are trying to clear. Shortcut: 2. Press the following keys. Windows: Ctrl + Shift + Del Mac: Command + Shift + Del 3. The pop-up menu will allow you to clear the data. Select clear site data. Select time as 24 Hours from the drop-down menu. If your issue persists, you may need to choose a larger time from the drop-down menu. 4. Select the "Clear data" button in the bottom right corner. Full Process: 2. Select the 3 lines on the top right-hand corner (or the three dots in the top right-hand-corner if on Chrome) for a pop-up menu. Select 'Settings'. 3. In Settings, select 'Privacy and Security'. Scroll down to the option that reads 'Cookies and Site Data'. 4. Once at the option 'Cookies and Site Data', select the option that reads 'Clear Data'. Choose what data you want to clear and you will be all set!

Keep Mobile Devices Updated and Patched Mobile devices are now an instrumental tool – both at work and at home. Ensuring your device is up to date with all software patches is important to reduce security risk. Although auto-updates are preferred, periodically checking the device's status is an important maintenance. Apple iOS devices (iPhone/iPad) iOS Operating System Updates Back up your device using iCloud or your computer. Plug your device into power and connect to the internet with Wi-Fi. Go to Settings > General, then tap Software Update. If you see two software update options available, choose the one that you want to install. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do. Note: if a message asks to temporarily remove apps because the software needs more space for the update, tap Continue to allow apps to be removed. After installation is complete, those apps are automatically reinstalled. If you tap Cancel instead, you can delete content manually from your device to add more space. iOS Apps Updates Apps downloaded from the Apple iTunes Store are automatically updated by default. But if there's an issue, you can update an app manually by: Open the App Store. Tap your profile icon at the top of the screen. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All. Android devices Android Operating System Updating the operating system varies slightly by manufacture; however, most Android devices provide this update via the System or Settings Options followed by Software Update. Android Apps Updates Open Play Store In the search box type: updates, you should then be presented with an option to “see updates” that links to the Manage Apps interface From the Manage apps & devices page you’ll have the option to update all apps or select specific ones.

Office moves are usually coordinated and planned out of RWUs Facilities\Capital Projects office. Once an office move date is set, IT staff can help unplug and pack all stationary computer equipment. The following steps help IT staff and office staff best coordinate this process. Office staff responsibility checklist, to be completed prior to IT stepping in:  Label all computer equipment, including keyboards, mice, laptop docking stations, laptops, computer desktop towers, monitors, and printers with following info: Staff name Staff new office number Preferably have storage boxes available to store and consolidate as much computer equipment as possible. If a move-in date is set, and office staff will not be present for computer equipment setup and network and monitor connection testing, IT will set up all computer equipment available. Staff members are responsible for contacting Mediatech, https:\\mediatech.rwu.edu, if help is needed connecting computer equipment once they return to the office. Submit Your Move Request on our Support Portal Here: Computer Equipment Office Move Request