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Computer setup guide for Duo Authentication for Faculty and Staff

Modified on: Sat, Aug 24 2024 4:47 PM

Computer setup guide for Duo Authentication  for Faculty and Staff


*Note: Users need to complete Duo Enrollment and setup mobile App before DUO Authentication can be installed on their RWU owned computer


1. Information Technology will confirm that Duo Enrollment is complete, and then will remotely install Duo Application to your computer.

  • When the install is complete, you will need to Restart the computer. 

Screenshot of Windows Start menu showing the option to restart the device. 



2. The computer will boot up, and you will need to login using your credentials.  

Windows lock screen asking for user credentials.  



3. Duo Security will popup to prompt you for authentication.  

  • Select Send Me a Push, to push notification to your mobile device.

Duo Security Screen asking for Authentication Method. Duo logo is located on the left hand side of the screen, while on the right hand side are the authentication options 


4.  On your mobile device, you will receive a notification from Duo. Select Approve to verify your computer.  

Duo Push screen on Mobile Device. Screen has the RWU logo at the top, followed by the information of the push notification, and ends with the option to Deny or Approve the request.

 


5. In this step, you must setup Offline Authentication. Select Duo Mobile Passcode, and then select Activate Now.  

Set up Duo Offline screen. Information about the Offline account and type of authentication method to use are to the left, while on the right there are icons of a laptop/mobile phone and the Activate Now button. 



 

6. Follow the instructions on your computer to complete the Offline Authentication.

Duo Offline activation screen. QR Code is in the center for user to scan with the Duo application to help set up the Offline account. At the bottom is a button that reads "Enter Offline Code".

 



7. On your mobile device, enter a name for your computer.

  • Recommendation: username Work Computer Offline 

  • Duo Mobile Application showing the option to Rename the Account.



8. Tap the new account you just added for your computer in the Duo Mobile App to generate a six-digit passcode.

  • The six-digit password refreshes every 30 seconds.

Windows Offline account with it's updating six digit passcode


9. Enter in the six-digit passcode given by the Duo Mobile App on the Computer screen. Then select "Activate Offline Login".

Duo screen on Computer screen asking for user to enter the most current six digit passcode.



10. You are now configured to login to your computer using Duo Multi Factor Authentication.  

Windows lock screen asking for user credentials.

 

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