Avaya J139 Phone Quick Reference Guide

Getting started

Entering the file server address

Use this procedure to enter the file server address if the phone prompts. For example, when you connect the phone to the network for the first time.

Get the file server address from the system administrator.

To open the Auto Provisioning screen, press one of the following:
- Yes: Connects to the DES server.
- No: Connects to the DHCP server.

In case of a time out, the phone selects Yes.

(Optional) If the DES server does not provide the file server address, the phone queries the DHCP server for the file server address.
(Optional) If the DHCP server does not provide the file server address, the phone displays Enter the file server address screen.

Press one of the following:
- Config: To enter the file server address.
- Never: To never prompt for the file server address.
- Cancel: To cancel the prompt and display the Log Out screen.
In the Address field, enter the file server address. The address can be in the form of a numerical IP address or an alphanumeric Fully Qualified Domain

Name (FQDN).

Tip:

To enter the dot symbol (.) in the field, press the alphanumeric softkey to toggle to the alphanumeric mode.

Press Save.

The phone restarts.

Logging in to your phone

Ensure that your administrator assigns you with the extension and password.

On the Login screen in the Username field, type your extension.
Press one of the following:
- Enter
- OK
- #
- Down Arrow
In the Password field, type your password.
Press one of the following:
- Enter
- OK
- #

To change the extension number or the password, press Backspace.

Logging out of your phone

Press Main menu.
Scroll to Applications, and press Select.
Scroll to Log Out.
Press one of the following:
- Select
- OK

Locking and unlocking the phone

Use this procedure to lock your phone to prevent the use of the phone when you are away. Locking your phone does not log you out, so you can make emergency calls and receive calls.

To lock the phone, press Main Menu, and select

Applications > Lock.

To unlock the phone, press Unlock and enter the login password.

Operations

Making a call by using the dial mode

Use this procedure to make a call without lifting the handset or pressing Speaker.

Set the dialing mode on the phone to Auto or Manual.

If the dial mode is set to Auto, dial the required number of digits.

The phone initiates the call when the inter digit timer times out.

If the dial mode is set to Manual, dial the number and press the Call softkey.

Making a call using speed dial

Assign speed dial numbers to your contacts.

Press and hold the dial pad key assigned to the number you want to call.

Making an emergency call

Ensure that the Emerg softkey is assigned by your administrator.

Do one of the following:

On the Phone screen, press the Emerg softkey, and again press Emerg when the phone prompts you for confirmation.
Dial the emergency number by using the dial pad.

Answering a call

Use this procedure to answer a call. When you receive a call, the phone does the following:

Generates audio visual alerts.
Displays the caller’s name or number.

Do one of the following:

Lift the handset.
Press Speaker.
Press OK.
Press the Answer softkey.
Headset

Viewing call history details

You can view following details of each call:

Call type (incoming, outgoing, missed)
Name
Extension number
Time
Date
Duration

Press Recents.
(Optional) To navigate through Main menu, scroll to the following:
1. Applications, and press Select.
2. Recents, and press Select.
Select the number that you want to view.
Press Details.

The phone displays the details of the selected call.

Contacts

Adding a new contact

Use this procedure to add a contact to the phone. You can save up to 250 contacts.

Press Contacts.
(Optional) To navigate through Main menu, scroll to the following:
1. Applications, and press Select.
2. Contacts, and press Select.
Do one of the following:

If your Contacts list is empty, press New.
If your Contacts list is not empty, press More >

New.

Use the dial pad to enter the contact’s first and last name in the corresponding fields.

Press the number key that corresponds to the letter or number that you want to enter.
If the characters are on the same key, pause before entering the next character.

To enter a space, press 0.
Enter the remaining letters or numbers.
To enter a symbol, press More > Symbol. Use the navigation arrows to highlight the symbol that you want to enter and press Insert.
To delete the last character, press the Bksp softkey.

Enter the extension.

The contact extension can include uppercase and lowercase letters, numbers 0-9, and special symbols, such as comma (,), plus (+), and dot (.).

Press Save.

Viewing the contact details

Use this procedure to view the details of a contact. You can call, edit, or delete a contact from the Details window.

You must have at least one contact in the Contacts list.

Press Contacts.

(Optional) To navigate through Main menu, scroll to the following:
1. Applications, and press Select.
2. Contacts, and press Select.

Select the contact that you want to view.
Press Details.

Creating a local Сontacts group

Press Contacts.
(Optional) To navigate through Main menu, scroll to the following:
1. Applications, and press Select.
  1. Contacts, and press Select.
Press Groups.
Press New Group.
In the Enter group name field, type your group name.
Press Save.

Adding a contact to the local group

Ensure that your Contacts list is not empty.

Create minimum one local group to add your contacts.

Press Contacts.
(Optional) To navigate through Main menu, scroll to the following:
1. Applications, and press Select.
2. Contacts, and press Select.
Press Groups.
Scroll to the group you want to add a contact to, and press Member > +Members.
Scroll to the contact you want to add, and press Add.
(Optional) To add more contacts, repeat steps 4 and 5.

Advanced features

Forwarding a call to another extension

Use this procedure to forward incoming calls to a specified number.

Ensure that the feature is activated by your administrator.

Press Main Menu.
Scroll to Features, and press Select.

To enable Call Forward feature, scroll to one of the following options:
- Call Fwd
- Call Forward-Busy
- Call Forward-No Answer

Press one of the following:
- Select
- OK

In the Destination field, enter the number where you want to forward the incoming calls.

Press one of the following:
- Save
- OK

The phone generates a confirmation tone and returns to the Features menu.

To disable any of the Call Forward feature, go to the respective screen and press one of the following:
- Select
- OK

Call forwarding to your cell phone using EC500

Use this procedure to receive an incoming call of your Avaya phone on your personal phone, when you are away from your desk.

Ensure that the feature is activated by your administrator.
Ensure that you administrator sets your personal phone number as your destination number.

Press Main menu, and scroll to Features.
Press one of the following:
- Select
- OK
Scroll to EC500, and press one of the following:
- Select
- OK
- Corresponding line button

Setting up Automatic Callback

Use this procedure to get a notification call when your previously unanswered extension is available to connect. You must use this feature only when your call is unattended by the receiver.

Ensure that the feature is activated by your administrator.

Press Main menu, and scroll to Features.
Press one of the following:
- Select
- OK

Scroll to Automatic Callback, and press Select. When you end the callback call, the phone deactivates the feature automatically.

Making a call using URI dialing

Ensure that you have the URI of the extension number.
Ensure that the Edit dialing feature is enabled in your phone.

Enter the number that you want to call.

Press the ABC, abc, or 123 softkey to change between the input methods.

Note:

Press the Bksp softkey to delete the characters you have entered.

Enter the complete URI that you want to call.
Press the Call softkey to make the call.

Making an unattended transfer

Use this procedure to transfer an active call without establishing a call with the call-transfer recipient.

While on a call, press Transfer.

The phone displays the Enter transfer destination screen.

Do one of the following:
- Dial the number to which you want to transfer the call.
- If the recipient’s call is on hold, press Held call.
  - Call the person from the Contacts or Recents. The first call is put on hold, and the recipient’s phone starts ringing.

The phone transfers the call to the selected number.

Making a precedence call by using Main menu

Press Main menu.
Scroll to Applications, and press Select.
Select Call Priority.

In the Precedence Selection screen, select the priority level.

Customization

Assigning speed dial entries

Use this procedure to assign speed dial numbers to your contacts.

Note:

You can assign up to nine speed dial numbers to the phone numbers from your Contacts list.

Press Main menu.
Scroll to Settings, and press Select.
Scroll to Phone, and press Select.
Scroll down to Assign speed dial entries, and press

Select.

Scroll down to an unassigned dial entry that you want to use for assigning a contact.

Press Contact.

The phone will display the Contacts list.

Scroll to the suitable contact, and press Select. The phone will update the speed dial entries.

To assign a contact to an assigned entry, press

Replace.

Scroll to Settings, and press Select.
Scroll to Display, and press Select.
Scroll to Language, and press Select.
Scroll to the language that you want to use, and press

Select.

Press one of the following when the phone prompts for confirmation:
- Confirm
- Cancel

The phone returns to the Display screen and the language changes to the selected language.

Setting the Time Format

Press Main menu.
Scroll to Settings, and press Select.
Scroll to Display, and press Select.

Use the Down Arrow key to go to the Time Format screen.

Press Change to select one of the following options:
- Time Format 24 Hour
- Time Format 12 Hour
Press Save.

Enter the extension from one of the following:

To remove a contact from the entry, press Clear.

Contacts
Recents
Dial extension from dialpad

Viewing the Presence status of your contacts

Ensure that the feature is activated by the administrator.
Set Track Presence option to Yes when you add or edit a contact in the Contacts list.

Press Contacts.

(Optional) To navigate through Main menu, scroll to the following:
1. Applications, and press Select.
2. Contacts, and press Select.
Scroll to the required contact.

The phone displays the corresponding presence icon of the contact.

Press Save.

Enabling the Away timer

Press Main menu.
Scroll to Settings, and press Select.
Scroll to Applications, and press Select.
Scroll to Presence Integration, and press Select.
Scroll to Away timer, and press Change to turn on the timer.
Use the Down Arrow key to go to the Away timer value.
Enter the time in seconds.
Press Save.

Turning button clicks on and off

Press Main menu.
Scroll to Settings, and press Select.
Scroll to Audio, and press Select.

Use the Down Arrow key to go to the Button Clicks screen.

Press Change to turn the audio on or off.
Press Save.

Setting the display language

Press Main menu.

For more information

Go to www.avaya.com/support for latest support information, including the user guide, administrator guide, installation and maintenance guide, interactive document, and software downloads.